Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when interacting with our website or contacting us.

This may include:

• Name and contact details
• Email address
• Phone number
• Company or business information
• Product enquiries and quotation requirements
• Information submitted through contact or enquiry forms
• Any other information you choose to provide when contacting AverPlas

2. How We Use Your Information

Information collected through this website may be used for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Providing product information
• Preparing quotations and responding to business enquiries
• Communicating with customers, suppliers, or business contacts
• Understanding product and service requirements
• Improving our website, products, and services
• Maintaining website security and functionality
• Complying with applicable legal and regulatory requirements

3. Business Enquiries & Quotations

If you submit an enquiry, quotation request, or product requirement through our website, we may use the information provided to contact you regarding your enquiry.

This may include contacting you by email, telephone, WhatsApp, or other communication methods that you have provided or authorised.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, user experience, analytics, and performance.

Cookies may help us:

• Understand how visitors use our website
• Improve website navigation and functionality
• Analyse website performance
• Remember certain website preferences

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Google Analytics

We may use Google Analytics or similar analytics services to understand how visitors interact with our website and to improve website performance.

Depending on the configuration of the analytics service, information collected may include:

• Pages visited
• Device type
• Browser type
• General geographic information
• Website interaction and usage information

Analytics information is generally used for website analysis, performance measurement, and improvement purposes.

6. Disclosure of Information

We do not sell or rent your personal information.

Personal information may be disclosed to service providers, business partners, technology providers, or other parties where reasonably necessary to operate our website, respond to enquiries, provide requested services, or fulfil legitimate business purposes.

Information may also be disclosed where required or permitted by applicable law, regulation, legal process, or governmental authority.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites or platforms.

These websites operate independently from AverPlas and may have their own privacy policies and data practices.

We are not responsible for the privacy practices, content, security, or handling of personal information by third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, operational, legal, accounting, and regulatory requirements.

When personal information is no longer required, appropriate measures may be taken to delete, anonymise, or securely dispose of the information.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of information held by us.

If you would like to make a privacy-related request, please contact us using the details provided below.

11. Changes to This Privacy Policy

AVERPLAS (M) SDN. BHD. may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable requirements.

Any revised Privacy Policy will be published on this website together with the updated date.

We encourage visitors to review this page periodically for the latest information regarding our privacy practices.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.